The management and the employees of Fidwah Contracting Company are committed to providing high-quality service in the field of quality management by continuously improving customer service, human resource management, and company operations. The main objective is to achieve customer satisfaction by understanding and exceeding customer needs. The company aims to provide defect-free goods and services to customers on time and within budget.
1) Develop and improve the Quality Management System.
2) Continually improve the effectiveness of the Quality Management
System.
3) The enhancement of customer satisfaction.
4) Work with customers to ensure that customer needs and expectations are determined and fulfilled with the aim of achieving customer
satisfaction.
5) Communicate throughout the Organization the importance of meeting customer needs and legal requirements.
6) Establish the Quality Policy and its objectives.
7) Ensure that the management review meeting sets and reviews the
quality objectives, and reports on the Internal audit results as a means
of monitoring and measuring the processes and the effectiveness &
suitability of the Quality Management System and objectives set.
8) Ensure the availability of fully trained and competent resources and
provide training to continually improve the effectiveness of the Quality
Management System.
9) Continuous monitoring quality performance and implementing
improvements when appropriate.
10) Comply with all Saudi Arabia legislation and regulations specifically
related to its business activities.
11) Take into consideration the views of interested parties and the
effect the companies’ activities have upon the environment.
Each employee will be made aware of the importance and contents of this quality policy and be encouraged to contribute to the success of the quality management system.
Fidwah Contracting Company is a specialized construction company that provides construction, renovation, and reconstruction services with precision in implementing its innovative designs, for both interior and exterior construction.
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